Frequently Asked Questions

We serve the entire Las Vegas Valley, including Las Vegas, Henderson, North Las Vegas, Summerlin, Spring Valley, and Green Valley. We offer both on-site and remote services.

Yes. We provide free consultations and estimates for all services. Our $49 diagnostic fee for PC repair is applied to the repair cost if you proceed.

Our standard hours are Monday through Friday, 8 AM to 6 PM, and Saturday 9 AM to 2 PM. We also offer emergency after-hours service for urgent issues.

Yes. All repairs come with a minimum 30-day warranty. Hardware upgrades include a 90-day warranty. Surveillance installations and web development projects include specific warranty terms outlined in your service agreement.

Most software repairs and diagnostics are completed same-day. Hardware repairs depend on parts availability but typically take 1 to 3 business days. We will give you a time estimate before starting any work.

In most cases, yes. We can recover data from failed hard drives, corrupted SSDs, and accidentally formatted drives. Success rates depend on the type and extent of damage. We will assess your drive and give you an honest prognosis before proceeding.

We repair both Windows PCs and Macs, including desktops, laptops, and custom-built systems. We also handle Linux machines.

Yes. We build custom PCs for gaming, content creation, office work, or any specific need. We help you select the right components for your budget and requirements, then assemble and configure everything.

We work with leading commercial-grade brands including Hikvision, Dahua, Reolink, and Axis. We recommend the best option for your specific environment and budget. All our cameras are rated for outdoor use in Las Vegas heat.

Yes. Every system we install includes remote viewing setup. You can watch live feeds and review recordings from your smartphone, tablet, or computer from anywhere with an internet connection.

A typical home needs 4 to 8 cameras to cover all entry points and key areas. We offer free site surveys to recommend the optimal number and placement for your property.

Yes. We handle everything from running cables to mounting cameras to configuring the NVR. Our installation is clean and professional, with cables properly routed and concealed where possible.

A starter site typically takes 2 to 3 weeks. Business sites take 4 to 6 weeks. E-commerce projects take 6 to 10 weeks depending on complexity. We will give you a detailed timeline during the planning phase.

Yes. We offer reliable hosting with 99.9% uptime, SSL certificates, daily backups, and ongoing security updates. Hosting is included with our Business and E-Commerce packages for the initial period.

Every website we build is mobile-first and fully responsive. It will look and work great on phones, tablets, laptops, and desktop monitors. We test on multiple devices and browsers before launch.

Yes. Every site we build includes on-page SEO fundamentals: proper heading structure, meta tags, schema markup, fast load times, and mobile optimization. Our Business and E-Commerce packages include advanced SEO setup and analytics integration.

We build AI chatbots for customer support, workflow automation for repetitive tasks, automated reporting and data analysis, and custom AI integrations. If a task involves data and repetition, there is probably an AI solution for it.

Often, yes. A chatbot can handle customer questions 24/7 so you do not miss leads. Automated invoicing saves hours per week. We offer a free consultation to assess whether AI makes sense for your specific situation and budget.

No. We design everything to be user-friendly. You will get training on how to use and manage your AI tools, plus ongoing support. If something breaks or needs adjusting, we handle it.