Privacy Policy

Last updated: February 2026

TechGnome LV LLC ("TechGnome LV," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at techgnomelv.com or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you use our contact form or communicate with us directly. This may include:

  • Your name
  • Email address
  • Phone number
  • Information about the service you are requesting
  • Any additional details you include in your message

We also automatically collect certain information when you visit our website, including:

  • Browser type and version
  • Pages visited and time spent on each page
  • Referring website or source
  • General geographic location (city/region level)
  • Device type and screen resolution

This analytics data is collected through Cloudflare Web Analytics, which is a privacy-first analytics service that does not use cookies or track individual users across websites.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide, maintain, and improve our IT services
  • To send you service-related communications, such as quotes, invoices, and appointment confirmations
  • To understand how visitors use our website so we can improve it
  • To comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (such as email hosting or payment processing), provided they agree to keep your information confidential.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption to protect data in transit. We store your information securely and limit access to authorized personnel only.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Nevada Privacy Rights

Under Nevada Revised Statutes Chapter 603A, Nevada residents have the right to submit a verified request directing us not to sell their personal information. We do not sell your personal information. If you are a Nevada resident and wish to submit such a request, please contact us at info@techgnomelv.com.

SMS/Text Messaging

If you opt in to receive text messages from TechGnome LV, you consent to receive SMS messages related to the services you requested, including appointment confirmations, service updates, and follow-up communications. The following terms apply:

  • Message frequency varies based on your service requests and account activity.
  • Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.
  • You may opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will no longer receive texts from TechGnome LV.
  • For help or questions about our text messaging program, reply HELP to any message or contact us at info@techgnomelv.com or 725-241-9996.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with your request. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.
  • Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, and Sprint. Carriers are not liable for delayed or undelivered messages.

Email Communications

We may send you emails related to services you have requested, including quotes, invoices, appointment confirmations, and project updates. These are transactional communications necessary to fulfill the services you engaged.

If you opt in to receive promotional emails, you may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any promotional email or by contacting us at info@techgnomelv.com. Unsubscribing from promotional emails will not affect transactional communications related to active services.

Telephone Communications

By providing your phone number and submitting a request through our website or contact form, you consent to receive telephone calls from TechGnome LV related to the services you requested. We may call you to schedule appointments, provide service updates, discuss quotes, or follow up on completed work.

You may opt out of telephone communications at any time by informing us during any call or by contacting us at info@techgnomelv.com.

Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA). If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us at info@techgnomelv.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: